FAQs


General Information

Reference Material

General Information

1. Where can I purchase Thomasville Top of Bed products?

The Thomasville Top of Bed program by Eastern Accents is available through authorized Thomasville dealers.

If you would like more information about the Thomasville Top of Bed program or would like to find an authorized Thomasville dealer near you, please call the Eastern Accents consumer line at 800.282.1671 or visit Store Locator under Information for a complete list of Thomasville retailers in your area.

2. What is QuickShip?

We feature our best-selling collections in our most requested sizes in stock and ready to ship in 1-2 business days.

3. How can I find pricing information on Thomasville Top of Bed products?

If you are a current, authorized Thomasville retailer and have a log in number, please log in to view wholesale pricing or download a copy of the Thomasville Top of Bed wholesale price list.

If you are a consumer, please call the Eastern Accents consumer line at 800.282.1671 or visit Store Locator under Information for a complete list of Thomasville retailers in your area.

4. I forgot my log-in information. What should I do?

If you are having difficulty logging in to your online Eastern Accents account, please contact our Customer Service Department at 800.397.4556 or via email at customerservice@easternaccents.com.

Reference Materials

1. How do I measure my windows for curtain panels?

Click here to learn about how to measure curtain panels.

2. How do I find the repeat of my fabric?

To obtain more specific information about Eastern Accents' fabrics, visit EasternAccents.com and click on the Fabrics link in the menu bar.

3. What is the difference between an up the roll fabric and a railroaded fabric?

On our website, you will find the letters "RR" by some fabric names. RR stands for railroaded. A fabric's pattern style falls into one of two categories—either railroaded or up the roll. A railroaded fabric is one with a pattern that runs horizontally across the roll, rather vertically.

http://www.easternaccents.com/Documents/RRvsUTR.pdf